Huawei Mate 10 64GB

ARE NEW ZEALAND OR INTERNATIONAL MODELS DIFFERENT IN ANY WAY?

International models are brand new, genuine products. You may notice very minor differences when compared with local models, however, all international models are supplied with an Australia/New Zealand compliant generic charger and are perfectly suited for use in Australia or New Zealand

WHY CHOOSE DIRECT IMPORT?

By cutting out all the middlemen, we’re often able to sell the world’s biggest and best brands (like Apple, Samsung and Huawei) for significantly cheaper than local retailers.

WHY ARE PRICES SO LOW?

Being an online-only retailer allows us to cut unnecessary costs and keep costs down. We’re able to bypass agents, importers, wholesalers and distributors that are usually part of the retail process. By cutting out these expensive middlemen, we can pass the savings onto you, where they belong! It also means that we avoid the many costs involved with running bricks and mortar stores, resulting in even more savings for you.

WILL DELIVERY TAKE LONGER?

In most cases, the delivery will be within 2 working days. However, for some models, it can take between 10-14 days. Please always feel free to check with the support team on delivery times if you are unsure.

DO DIRECT IMPORT PRODUCTS COME WITH A WARRANTY?

Of course! All of Callcom’s direct import products are backed by a 1 Year Standard Care Warranty for your total shopping confidence and peace of mind

Our guiding principles

We are committed to becoming the leading company in mobile phone repairs and retail in Australasia, which is why we depend on these principles to guide our business:

• Customers: success depends on our ability to satisfy every customer’s preference. Which is why we are committed to being responsive while at the same time maintaining high quality in every product at an affordable price.
• Ethics: we promise to be honest and straightforward with all our customers, every one of them deserves to be treated respectably and is treated as such.
• Looking forward: our business is constantly changing to improve efficiency and productivity by learning and adapting to our customers’ changing needs.

Display

Witness the power of next-generation screen technology as the all new HUAWEI FullView Display bursts into life on the 5.9 inch IPS LCD display with up to 730 nits of brightness. It also comes with the HDR10 support providing an immersive and clear viewing experience. 

Camera

As far as the cameras are concerned, the Huawei Mate 10 packs a dual 12 + 20-megapixel primary camera with on the rear and a 8-megapixel front shooter for selfies. The primary camera has phase-detection and laser-assisted autofocus, 4K video capture, dual-tone LED flash, all made by the famous Leica. The Mate 10 Camera is also powered by AI which allows real time recognition and cancels out the effects of a shaky hand. All this will allow you to capture some amazing images day and night.

Body

Huawei has abandoned the full-metal unibody in favour of an all-glass design, but is still admirably consistent and wont scratch as easy

Features

Powering everything is the Android 8.0 Oreo with EMUI 8.0 with the Kirin 970 chipset, octa-core processor, it facilitates rapid response times and smooth downloads. 

Storage

This phone comes with 64GB of built-in memory, that can be expanded up to 256GB via a microSD card which ensures that you won't run out of the space you need for an easy user experience. The RAM also a good 4GB, enabling the device to run very smoothly even with multiple apps open.

Battery

The HUAWEIMate 10 houses a hugely powerful battery that charges safely and swiftly, and keeps its power for much longer. With HUAWEI SuperCharge the mighty 4,000 mAh battery can fast-charge at speed for maximum convenience meaning stunning snaps without worrying about that pesky power bar.

All our products are genuine and authentic, and to put money where our mouth is, a year’s long warranty is applicable for any product bought from Callcom. This is to recognize that sometimes things may go wrong but because the customer ‘s needs are always put first; we will go the extra length to ensure you get what you paid for.

Standard warranty

This is the basic type of warranty automatically applied to all products. It covers issues of faulty items within the period of the warranty and any replacements or repairs done will be free of charge.

If the item stops working after some time, contact us immediately for support. Some issues can be quickly solved by our technical staff over the phone in which case further assistance isn’t necessary. If not, send the product to us via mail if you are far away or bring it yourself to our office.

Repairs may take time if the parts are not available locally but most of the time the repairs only take a few days. Once completed, we will contact you to collect the product or just mail it back to you.

When you receive your product and it doesn’t work, this is classified as a dead-on-arrival situation. In this case, return the product back to us within 7 days since purchasing it and receive an immediate replacement.

Extended warranty

For further protection, an extended warranty covers more problems for added peace of mind. A 6-month extended warranty costs $50+gst and covers problems that may occur as a result of normal usage. These may include:

1. Wear and tear coverage: it’s easy to distinguish a new device from a used one based on the external wear signs. Further wear and tear occurs inside as a result of dust and moisture, which may lead to problems down the road.
2. On-site service: for bulky items, we come to you and offer our services hence saving you time and money.
3. No lemon guarantee: if you have already had the product repaired 2 times, the next time you face a problem, we will replace the entire product and avoid future problems.
4. $1,200 replacement: for repairs costing upwards of $1,200, the item will just be replaced with the same exact specifications to save time.
5. Countrywide coverage: this warranty offers you guaranteed service from any service centre or repair technician across Australia provided they deal with electronics.
6. Transferrable: this warranty is transferable in case you sell it of give it away. Just remember to send us a proof of transfer such as a receipt and contact our customer care service team.
7. Health check: just like a medical checkup, you can send the product to us to examine any possibilities of an error with the parts.

Exceptions

There are still some exceptions that may not be covered by this warranty, and you can find the complete list here.

Excellent New working phone ready to be your new go-to mobile assistant. Our friendly staff will take care of you right away. Let us know how we can help you.

 Package Inclusions

• Fully Unlocked Certified HUAWEI Mate10 Smartphone
• Headset with 3.5mm
• 12 Month warranty 
• Manual