If you’ve used an iPad Air 2, you’ll be familiar with the design of the new iPad. This new version is a touch thicker than the Air 2, but that’s barely noticeable considering it’s still only 7.5mm thick, which makes it easy to hold in the hand.
It weighs just 469g, so if you plan to carry this device on your commute you should find it light enough to hold onto for extended periods. You may want to use two hands though, as at 240 x 169.5 x 7.5mm it’s not particularly easy to grip with only one hand.
A lot of the headlines have focused on how this is a thicker iPad, but in real everyday usage, we don’t think that matters. The iPad Air 2 was so incredibly thin and light that you won’t notice the slight padding here.
The back of the iPad has a metal body that feels smooth to the touch but is still easy enough to grip. There’s no denying the iPad is still the best-looking tablet you can buy, and the rounded corners make this a gorgeous device to hold in the hand.
We’d recommend buying a case to ensure it won’t get scratched when putting it in your bag though. The metal on the back can easily get marked, and you may also find that greasy fingers will start to detract from the gorgeousness if you don’t rub it down often.
The new iPad is available in gold, silver or space grey – sadly Apple hasn’t seen fit to include a new red version of the iPad to match the new brightly coloured iPhone 7 and iPhone 7 Plus.
As on other recent iPads, just below the screen is a home button featuring Apple's Touch ID scanner that allows you to keep all of your data securely stored away behind a fingerprint lock. It’s not particularly easy to reach with your thumb though unless it’s lying down, so we’d usually just use a passcode instead.
The iPad has a 9.7-inch display with a resolution of 2048 x 1536. That gives you 264 pixels per inch, which is the same as either of the iPad Pro models.
It’s a Retina display, which is Apple’s way of saying you won’t be able to notice the pixel quality as it’s so high. We’d agree with Apple on that fact, and during our time using the tablet we found that everything we watched looked beautiful.
Are New Zealand or International models different in any way?
International models are brand new, genuine products. You may notice very minor differences when compared with local models, however, all international models are supplied with an Australia/New Zealand compliant generic charger and are perfectly suited for use in Australia or New Zealand
Why choose direct import?
By cutting out all the middlemen, we’re often able to sell the world’s biggest and best brands (like Apple, Samsung and Huawei) for significantly cheaper than local retailers.
Why are prices so low?
Being an online-only retailer allows us to cut unnecessary costs and keep costs down. We’re able to bypass agents, importers, wholesalers and distributors that are usually part of the retail process. By cutting out these expensive middlemen, we can pass the savings onto you, where they belong! It also means that we avoid the many costs involved with running bricks and mortar stores, resulting in even more savings for you.
Will delivery take longer?
In most cases, the delivery will be within 2 working days. However, for some models, it can take between 10-14 days. Please always feel free to check with the support team on delivery times if you are unsure.
Do direct import products come with a warranty?
Of course! All of Callcom’s direct import products are backed by a 1 Year Standard Care Warranty for your total shopping confidence and peace of mind.
If you’ve seen one iPad from the past five years, you’ve seen them all. The metal and glass design with those curved chamfered sides hasn’t changed a lot since the iPad 2, but that’s because Apple hit upon a formula that clearly works. The design has aged very well, which isn’t something you can say about a lot of tech.
The iPad 9.7-inch is thicker and marginally heavier than both the iPad Air 2 it essentially replaces and the pricier iPad Pro 9.7-inch, but really unless you have all three side-by-side you’re not going to think anything of it. The new iPad 9.7-inch is light enough to hold up while binge-ing on Netflix, and it’s barely noticeable when chucked in a bag.
In fact, this iPad has more in common with the first iPad Air in terms of weight and thickness, and cases for that model fit the 9.7-inch iPad perfectly.
Around the sides you’ve got a volume rocker – there’s no orientation lock here – and a headphone jack on the opposite side to the power-button on the top. On the bottom you’ve got the single speaker and a Lightning port for charging, And, of course, there’s a shiny Apple logo smack bang in the centre.
A TouchID enabled home-button sits just below the 9.7-inch display, and it matches the other iPads in terms of speed and reliability. That means it’ll unlock with a firm tap, but it’s not quite as snappy as the one on the iPhone 7.
Three colours are available – Gold, Silver and Space Grey – but there’s no Rose Gold option, that’s still exclusive to the iPad Pro.
While I like the design of the iPad, I can understand it might seem tiresome to many. But, importantly it’s durable and holds up well to being passed around different family members. Apple is aiming this as the iPad for everyone, and I think the design fits well with that mantra.
The iPad 9.7-inch looks almost the same as the first iPad Air, and it has the same display, too. This is both good and bad news.
The good is that this is a great 9.7-inch screen; it carries the Retina moniker and packs a dense 2048 x 1536 resolution that actually matches the pricier iPad Pro.
It’s an LCD panel, so it doesn’t quite have the saturation and sheer colour pop of the AMOLED on the Samsung Galaxy Tab S3, but colours are bright and it’s virtually impossible to pick out individual pixels. Blacks are deep, too, and it’s just a fantastic screen for watching movies or reading books.
The iPad 2017 has a higher battery capacity than its predecessors; the only other noteworthy area in which it surpasses even the iPad Air 2 is processor choice. It comes with an A9 chip, which on paper ought to be only slightly slower than the A9X in the Pro models (although the 12.9-inch model's extra RAM should increase its advantage here) and significantly faster than the A8 in the mini 4 and the A8X in the Air 2, let alone the A7 in the iPad Air 1.
- 8MP rear camera is useful but shouldn't act as your main camera device
- 1.2MP front-facing sensor may sound poor, but works well for voice calling
The camera should never be your main consideration when you’re buying a tablet, but it’s a useful extra feature to have one on the front and another on the back of your device.
The new iPad comes with an 8MP shooter on the rear that can take detailed shots, but we wouldn’t recommend it over a smartphone; it can be difficult to hold the iPad to shoot with, and it certainly won’t suit you when you’re out and about.
The camera can be useful to shoot things around the home and then upload them directly to the apps on your iPad, though, so it’s good that Apple has included a capable shooter on the back of the new iPad.
The 3264 x 2448 resolution images are of decent quality and won’t embarrass you in the Social Media World. Don’t expect this shooter to compete with the camera on the iPhone 7, or most other modern phones though.
During our time with the new iPad we found the front camera to be much more useful.
As well as taking the odd selfie, you’ll likely use the 1.2MP front-facing camera to video chat with friends, or take photos for use on social media. That’s a pretty meagre resolution though, so don’t expect stellar image quality.
Why we still love it
- A9 64bit processor with M9 co-processor (faster - Apple reckons 1.6x faster for general processing - than the iPad Air 2's A8X.
- 9.7-inch 2048 x 1536 (264ppi) touchscreen display (same specs as iPad Pro 2 but missed out on that device's True Tone display and anti-reflective coating)
- 32GB or 128GB of storage (the iPad Pro offers both of these, plus a very expensive 256GB option at the top end)
- 2GB RAM
- 8Mp rear-facing camera and 1.2Mp front-facing camera (compares to 12Mp and 5Mp respectively on iPad Pro. The new iPad also misses out on the Pro's Live Photos and Retina Flash features, and the rear-facing flash)
- 1080p HD video recording (the Pro offers 4K)
- Two-speaker audio (the Pro has four speakers)
- 240mm x 169.5mm x 7.5mm; 469g/478g (it's heavier and thicker than the 9.7in iPad Pro - which measures 6.1mm and 437g/444g for the Wi-Fi and cellular models - but is the same length and width)
All our products are genuine and authentic, and to put money where our mouth is, this has a year’s long warranty is applicable for any product bought from Callcom. This is to recognize that sometimes things may go wrong but because the customer ‘s needs are always put first; we will go the extra length to ensure you get what you paid for.
This is the basic type of warranty automatically applied to all products. It covers issues of faulty items within the period of the warranty and any replacements or repairs done will be free of charge.
If the item stops working after some time, contact us immediately for support. Some issues can be quickly solved by our technical staff over the phone in which case further assistance isn’t necessary. If not, send the product to us via mail if you are far away or bring it yourself to our office.
Repairs may take time if the parts are not available locally but most of the time the repairs only take a few days. Once completed, we will contact you to collect the product or just mail it back to you.
When you receive your product and it doesn’t work, this is classified as a dead-on-arrival situation. In this case, return the product back to us within 7 days since purchasing it and receive an immediate replacement.
For further protection, an extended warranty covers more problems for added peace of mind. A 6-month extended warranty costs $50+gst and covers problems that may occur as a result of normal usage. These may include:
Wear and tear coverage: it’s easy to distinguish a new device from a used one based on the external wear signs. Further wear and tear occurs inside as a result of dust and moisture, which may lead to problems down the road.
On-site service: for bulky items, we come to you and offer our services hence saving you time and money.
No lemon guarantee: if you have already had the product repaired 2 times, the next time you face a problem, we will replace the entire product and avoid future problems.
$1,200 replacement: for repairs costing upwards of $1,200, the item will just be replaced with the same exact specifications to save time.
Countrywide coverage: this warranty offers you guaranteed service from any service centre or repair technician across Australia provided they deal with electronics.
Transferrable: this warranty is transferable in case you sell it of give it away. Just remember to send us a proof of transfer such as a receipt and contacting our customer care service team.
Health check: just like a medical checkup, you can send the product to us to examine any possibilities of an error with the parts.
There are still some exceptions that may not be covered by this warranty, and you can find the complete list here.
Excellent new iPad with 12 months warranty. Our friendly staff will take care of you right away. We will help you with anything you need including any questions you have concerning our warranty policy to give you extra peace of mind.
- Brand New Apple iPad 2017
- 12 months New Zealand warranty
- Data Link Kit